FAQ

Materials & metals

Each piece is made-to-order from conflict-free & recycled precious metals.

All of our metals are conflict-free & made from recycled precious metals. All sourcing is done in a manner that does not cause, support or benefit unlawful armed conflict or contribute to serious human rights abuses or breaches of international humanitarian law. 

Our packaging is also made from recycled & easily recyclable materials.

Payment & Donation

All payments are processed through Pietra Studio. Donations will be made to charities directly by wellthy.

As for payments, Pietra Studio accepts Visa, MasterCard, American Express, Discover, & Paypal.

Once your purchase has been completed over at Pietra Studio, 100% of wellthy's profits* will be donated to a COVID-19 relief charity of your choice for the duration of the NYC shelter in place order.

*Depending on the piece selected, a range of $26.76 to $50 will be donated to the charity selected by the purchaser. These donated amounts reflect the entirety of wellthy's earnings with respect to the piece selected after payment to Pietra Studio of manufacturer & warehouse costs, point of sale & fulfillment costs, and Pietra Studio's sales commission. There is no maximum limit to the amount donated by wellthy for the duration of the NYC shelter in place order.

Shipping policy

For orders within the US, free UPS ground shipping is offered on orders over $75. 2-day & overnight shipping is available at an extra charge.


For international orders, shipping is available for an extra charge of $25 shipping for all international orders.

We ship everywhere! However, free shipping is not yet available for international orders. 

Since each item is made-to-order, please allow approximately 2 weeks to produce & 1 week to ship each item.

All orders are shipped fully insured.

Returns & exchanges

Free exchanges on all US orders within 3 days of receipt. Please make sure that all original tags are attached, original packaging is intact and there are no signs of wear.

Since 100% of your purchase goes to support a COVID-19 charity of your choice, returns are not accepted. However, exchanges are accepted in case you need a different size.

International orders are not eligible for free exchanges. A restocking fee will be calculated based on the location of the package is being returned from.

Please contact pietra@pietrastudio.com if you’d like to initiate a exchange.